3 Tips to Bring Mindfulness to Your Contact Centre

With talent recruitment and retention, stress, and the impact of technology emerging as important topics in today's workplace contact centres are finding it increasingly difficult to find simple solutions that bring results. Mindfulness training is being adopted by contact centres worldwide and research is showing that it can enhance retention and engagement, decrease stress, depression and anxiety, and develop greater focus and attention. In this webinar we will explain what mindfulness is and isn’t, why it is relevant to contact centres and leadership, and provide three tips to start introducing the benefits of workplace mindfulness to the contact centre environment.